Cybercrime – Are You Protecting Your Healthcare Practice?

Whether you like it or not, your medical practice is a prime target for cybercriminals. The data you store not only includes financial information but also sensitive personal details such as next of kin, medical history, and contact information. Imagine if this confidential information fell into the wrong hands. With this in mind, patient safety extends beyond the medical realm into the data space. However, by implementing basic security protocols, you can protect your healthcare practice from the threat of cyber-attacks.

Key Touchpoints for Data Protection

Limited Accessibility to Data
Patient information is highly sensitive, and access should be restricted to specific personnel. Ensure your IT team installs password protection on patient files and access points, and regularly track and monitor these accesses. When staff leave, immediately change passwords to safeguard against potential misuse by former employees.

New Modes of Doing Business
The pandemic forced the healthcare industry online almost overnight. While telemedicine has been a game-changer, it’s crucial to ensure that virtual communications are encrypted and that files and devices comply with privacy protocols. Best practices should be maintained, even in this new digital landscape.

Conduct Ongoing Risk Assessments
Complacency is a major risk factor. Practices that protect themselves are those that anticipate potential breaches, identify vulnerabilities, and address them before they are exploited. Regular risk assessments help ensure that your practice stays secure and minimizes risks.

Confidentiality in Online Consults
While online consultations are convenient, they come with unique security concerns. Patients should be made aware of potential confidentiality risks, such as being overheard by others during their appointments. It's also recommended that recording sessions be avoided, and that patients wear earphones to enhance privacy during online consults. Replicate the confidentiality of in-person consultations as much as possible in virtual settings to protect patient privacy.

Upgrade Your Software
While it may be expensive, upgrading your software is essential. Since you are responsible for doctor-patient confidentiality, it’s crucial to use cybersecurity-focused software. Invest in next-generation firewalls, encryption, and anti-malware protection to keep your data and systems safe at all times.

The Bottom Line

Patient confidentiality is just as important as their health. By implementing these essential steps, you can minimize cyber breaches and stay ahead of the cybersecurity game. While these upgrades and maintenance may be costly, they are worthwhile investments. If you need funding to make these cybersecurity improvements, consider how a Merchant Cash Advance could help your medical practice. Contact us today to learn more.

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