Photographer Bill Cunningham once said, “Fashion is the armor to survive everyday life.” With that in mind, there’s no better time to provide people with the clothing they need during tough times. So, how can you grow your clothing retail store and meet your customers' needs? This is an important question for store owners, now more than ever. Sometimes growth requires bold steps, while other times small tweaks and smart strategies make the difference. Here are some top tips for expanding your clothing retail business:
Create a Great Website
Your website is a key brand statement. Since shoppers engage both online and offline, your website’s user experience is part of your customer’s overall impression of your brand. Consumers often research retailers online before visiting the store, so it’s crucial to make a good impression. Additionally, with the rise of online shopping, your website must be professional, easy to navigate, and visually appealing.
Offer a Range of Sizes
Bodies come in all shapes and sizes, and retailers are increasingly acknowledging this diversity. The plus-size market, for example, has been overlooked for years. In the U.S., this market is worth an estimated $17.5 billion. It’s worth researching your own market to see if offering a wider range of sizes could serve your current customers and attract new ones.
Be Authentic and Engaging on Social Media
Social media as a marketing tool is essential, but how you use it matters. Users can quickly detect inauthenticity, so your social media presence should focus on storytelling, accessibility, and adding value to your audience’s lives. Consider what unique experiences your brand can offer to enhance your customers’ lives, and build meaningful relationships through your social platforms.
Expand Your Distribution Channels
Social media now allows shopping directly through platforms like Instagram and Facebook. Adding online shopping to your website is another way to extend your business. While expanding distribution channels comes with many considerations, it’s worth exploring to increase your reach.
Increase Your Basket Size
Think about what else your current customers may need. For instance, if you run a grocery store, offering coffee could be a new revenue stream. Setting up a simple coffee stand with cup holders in trolleys could lead to additional sales and customer satisfaction.
Try Pop-Up Shops
If you’re not ready to open a new location, consider launching a pop-up store. Pop-ups, or temporary retail spaces, allow you to test new locations, markets, or products without the long-term commitment of a permanent store. In the U.S., the pop-up industry is valued at around $50 billion, showing the potential for this concept.
The Bottom Line
Clothing will always be in demand, both for practical and emotional reasons. In a saturated market, clothing retailers need to stay ahead of the game. Whether through small changes or bigger investments, these strategies can help grow your business.
For more information on how to fund the growth of your retail store, reach out to Merchant Capital.