In this article
Running a hair and beauty business means staying on top of trends and delivering top-tier service—but keeping up with product support is a different challenge. Jacobus van der Merwe, owner of a thriving salon, shares insights on how to bridge the gap between service and product support.
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Jacobus van der Merwe, Owner
"The hair and beauty business is all about the latest research, products, and personal service. In our business, providing expert service is easy, but offering product support has always been more of a challenge.
With my advance from Merchant Capital, I was able to enhance the in-store retail experience by stocking up on existing product lines and introducing new ones across both our hair and beauty offerings. The increase in product sales has already made a noticeable impact on revenue, and with every card sale, I’m reassured that I’m keeping up with my payback commitments."
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